Helping People and Organizations Manage the Future
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Books
Organizing for Good: What it takes to Achieve Success - (2008, Outskirts Press, Denver)
The central argument in Organizing for Good: What it takes to Achieve Success is that we need to change how we manage - and more importantly change how we think about management. The book describes what it will take for organizations and their leaders to be as effective in the future as they have been in the past.
Trust Matters (1998, Jossey-Bsss Publishers, San Francisco)
Trust Matters offers all health care professionals insights, information and tools they need to help invigorate their institutions, develop trust, and gain the confidence of the people they work with and patients they serve.
The book is filled with illustrative case examples and anecdotes from health care professionals that demonstrate how successful organizations create and maintain trust. The authors offer concrete advice about how to lay the foundation for building trusting relationships and guidance for learning how to sustain trust over the long haul.
Written for health care managers, executives, board members, and health plan leaders, this essential guide contains a powerful personal assessment tool that will help answer the fundamental questions, "How Trustworthy Am I?"
Managing the Whirlwind (1993, MGMA, Denver, Colorado)
Managing the Whirlwind describes issues that affect us in the here and now and ways we can anticipate changes in which will affect us in the future. The book describes patterns of change in the social, economic and political structure of the United States and how we can manage issues related to an emerging information society, anticipate the development of new technologies and deal effectively with changing consumer expectations. Managing the Whirlwind won the James A. Hamilton Award as the book of the year from the American College of Healthcare Executives in 1995.
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