Helping People and Organizations Manage Change August 2014 Update
Speech Evaluation Comment
"That fellow who spoke at Rotary was something! That was not the first time he has been to a hospital and he really knows what he’s talking about!"
The Trust Dimension
The Trust Dimension is about decisions we have to make by ourselves or decisions we make when we think no one is looking.
It describes the requirements for trust, challenges to building trust and ways we can develop or destroy trust
Available at www.amazon.com.
Senior Bank Executive
The Westrend Group web page is designed to help clients, colleagues and visitors by providing articles, podcasts and book suggestions that will help them effectively manage change.
The August Westrend Group Update focuses on issues related to change and organizational performance.
The Articles include a piece from the Harvard Business Review on how AFLAC's chief executive "learned to love the duck." It is a wonderful description of testing and embracing ideas that may have initially seemed bizarre. The McKinsey article on "10 Tips for Leading Companies Out of Crisis” has helpful suggestions for every executive. While none of our clients are in "crisis," all organizations can benefit from considering additional ways to improve performance. Arthur Schopenhauer's "38 Ways to Win an Argument" identifies specific ways we use and abuse language – making it harder to be effective and accomplish what we are trying to do. All of us know people who tactics Schopenhauer describes.
Finally, the slide show “100 Years of Change" is a wonderful summary of how things have changed over the last hundred years – and a reminder that all executives and managers deal with change on an ongoing basis.
There are two Podcasts. The first is a TED presentation by Nicholas Negroponte in which he summarizes developments in technology over the last 30 years. It is a summary of the work he and others have done at the MIT Media Lab and contains particularly insightful lessons – one specifically on MIT's lost opportunity to develop navigation services for cars. My own podcast focuses on organizational performance and why executive and management expectations play a major role in determining the extent to which organizations improve operations.
Finally, there are two Books. The first is Frederick Herzberg's The Motivation to Work. Herzberg’s research has been the basis for which much of the work on employee motivation over the last 50 years. Academics, consultants and business writers, consciously or unconsciously, have all drawn on Hirschberg's seminal research. The second book is Andre Compte-Sponville’s A Small Treatise on Great Virtues. I thought this would be valuable because most organizational difficulties in politics finance, real estate and almost every other field have had more to do with personal values rather than technical expertise.
Here is the link to the website: www.westrendgroup.com