Helping People and Organizations Manage Change September 2014 Update
Behold the turtle. He makes progress only when he sticks his neck out.
The Westrend Group web page is designed to help clients, colleagues and visitors by providing articles, podcasts and book suggestions that will help them effectively manage change.
The September Update focuses on issues related to
change, failure and organizational performance.
The Articles - The September articles focus on issues related to high-performing organizations – and the challenges they face. Ian Bremmer's interview on a "multipolar world" addresses issues of complexity. While Bremmer discusses these on a grand scale, complexity is an issues each of us deals with in our personal and professional lives – the world is increasingly complex and Bremmer describes it eloquently. "DARPA – Hits and Misses" is a summary of the research successes and flops of DARPA – Defense Advanced Research Projects Agency - one of the extraordinary success stories of the 20th century. Malcolm Gladwell's article on "The Art of Failure” deals with the phenomena of "clutching" and "panicking." Individuals and organizations both go through these periods and they affect our performance. Finally, I have included a set of overheads based on Rita McGrath’s book The End of Competitive Advantage. I have included the book and suggested readings so the overheads here can be thought of book notes.
There are three Podcasts. The first is one I developed to describe the challenges executives and managers face in trying to develop high-performing organizations. This is based on years of working with clients in real estate, financial services, economic development, healthcare and education. It describes seven specific challenges common in every one of these fields and most organizations. [https://www.youtube.com/watch?v=Gl_YXFvAIOA] The second is an interview with Amy Edmondson on learning from failure. Edmondson is a leading authority on “failure” and how organizations can learn from their mistakes. [https://www.youtube.com/watch?v=dGT7X5R1bpw] The third is a TED presentation by Jill Shagaara on the word “awesome.” It is a wonderful and delightful example of how we use – and misuse – words. Plain speaking is universal characteristic of successful organizations and Jill Sagaara’s discussion will be helpful in raising our sensitivity about how we use language. [http://www.ted.com/talks/jill_shargaa_please_please_people_let_s_put_the_awe_back_in_awesome]
Finally, the book suggestion is William Lutz's Doublespeak. Lutz describes "doublespeak" as "language that pretends to communicate but really doesn't." Anyone who has sat in management meetings will immediately recognize how often the phrases Lutz describes are used.
Here is the link to the website: www.westrendgroup.com